Bot hosting
questions.

Basic is ₹19/month (256 MB RAM, 2 GB SSD, 1 MySQL database, 1 bot). Pro is ₹49/month (1.5 GB RAM, 5 GB SSD, 2 databases, up to 3 bots). Both include Pterodactyl panel, DDoS protection, and 24/7 uptime.

RAM (256 MB vs 1.5 GB), storage (2 GB vs 5 GB), MySQL databases (1 vs 2), CPU share (50% vs 100%), and how many bot processes you can run (1 vs 3). Pro is better for production bots with databases and slash commands handling real users.

Basic: 1 bot process. Pro: up to 3 bot processes sharing the plan's resources. If your bots are lightweight (small music bots, moderation), Pro handles 3 easily. Heavy bots — upgrade to Pro or split across separate plans.

Yes. Upgrade any time from your dashboard or by opening a ticket. You pay the prorated difference for the remaining cycle. Your code, environment variables, and database stay intact — just a brief restart.

Node.js (discord.js, eris, oceanic.js) and Python (discord.py, nextcord, pycord). Custom runtimes are available on request — open a ticket and we'll install what you need.

Yes. Node.js 20 LTS is installed by default. Slash commands, buttons, select menus, modals, threads, and every v14 feature is supported. Just run npm install and start.

Yes. Compile locally and upload the built JavaScript, or install ts-node / tsx as a dev dependency and run directly. Runtime overhead is minimal either way.

Yes. Python 3.11 is installed. discord.py, nextcord, pycord, and hikari all work. Set python main.py as your startup command.

Node.js 20 LTS and Python 3.11 by default. Custom versions are available on Pro plans via nvm / pyenv — just ask support.

Three ways: (1) SFTP — connect with any client like FileZilla or WinSCP. (2) Panel file manager — drag and drop in the browser. (3) Git clone — from the panel terminal, on Pro plans. Upload, set the startup command, hit Start.

Yes on Pro plans — use git clone in the panel terminal and git pull to update. On Basic, upload via SFTP or the file manager.

Panel → Startup tab → Add variable. These are injected into your process env at startup — perfect for bot tokens, API keys, webhook URLs. Storing secrets as env vars is safer than a .env file, especially if you use Git.

Node.js: node index.js (or whatever your entry file is). Python: python main.py. TypeScript with tsx: tsx index.ts. Set this in the Startup tab — you can change it any time without redeploying.

Open the panel console and run npm install or pip install -r requirements.txt. Packages persist between restarts. For faster installs, keep your dependencies in package.json or requirements.txt and commit that.

Yes. Your process runs continuously. If it crashes, auto-restart brings it back within seconds. Uptime target is 99.9% monthly.

The panel detects the exit and restarts the process automatically. You'll see the restart event in the console log. Frequent crashes usually mean a bug in your code or an out-of-memory issue — check the log for the exit reason.

99.9% monthly target. If we miss it, service credits are issued on request. This excludes scheduled maintenance and events outside our control (upstream network issues, DDoS, force majeure).

Yes. Use the Pterodactyl Schedules tab to restart daily at a fixed time, run maintenance scripts, or send pre-restart warnings to your Discord server.

Yes. Basic: 1 database. Pro: 2 databases. Connection details (host, port, user, password, database name) are shown in the panel → Databases tab. Don't share credentials publicly.

Use the credentials from the Databases tab. Node.js: mysql2 or knex. Python: mysql-connector-python or PyMySQL. Standard connection strings work — no special config needed.

Open a ticket. Additional databases are available for a small add-on fee. Alternatively, use table prefixes within a single database to keep data separate.

Database backups follow the same policy as your server files — 2 backups per plan, deleted 48 hours after expiry. For critical data, export regular dumps (mysqldump) and keep them off-site.

UPI, credit card, debit card, netbanking, and wallets via Cashfree. All charges are in Indian Rupees (₹).

Once a bot is delivered, no refunds. The only exception: if your bot fails to activate within 24 hours of payment, you get a full refund.

48 hours. Renew during that window and everything comes back. After 48 hours, your bot files, environment variables, and databases are permanently deleted.

Live chat (2–4 PM and 8–9 PM IST), Discord community, tickets from your dashboard, or email [email protected]. Replies within 24 hours.

We help with hosting issues — deploys, dependencies, crashes, database connections. We don't write or debug your bot's business logic. For that, Discord developer communities or a freelancer are better options.

First offense: warning. Repeated hostility: suspension. Slurs, threats, or doxxing: permanent ban without refund. We don't ban for disagreement — only for abuse.